Welcome to Alpha Capital Group's Privacy Policy.
Last Updated: April 5, 2024
This document outlines how Alpha Capital Group LLC, operating via alphacapitalgp.com ("Website"), gathers and utilizes personal information provided by users to deliver merchant cash advances and business financing products and services ("Service"). It also explains your options concerning the use of your personal information and how you can access and update it. "Personal Information" within this policy refers to data that can personally identify you, encompassing contact details, IP address, merchant cash advance application data, and business financing application data. A significant portion of the Personal Information we handle is sensitive, including social security numbers and financial account information ("Sensitive Personal Information").
Information Collection
We collect the following information: Contact details such as name, email address, mailing address, and phone number. Financial data including bank statements, credit card statements, average bank balance, personal and business credit history, payment behavior, bank account details, and tax ID number. Social security numbers. Unique identifiers like usernames, passwords, and IP addresses. Business information such as company name, size, and type.
We may also conduct site visits to gather information. Additionally, we supplement the provided data with credit scores obtained from three credit bureaus. After becoming an Alpha Capital Group customer, we may request information again if you opt to renew your cash advance or financing.
Use of Information
We utilize collected information to: Compile, store, analyze, and use your Personal Information in both identifiable and aggregated forms. Operate, enhance, and provide the Service, as well as conduct our business operations. Verify your identity and register you as a user. Assess your eligibility for cash advances or financing products. Manage your account, including processing automatic payments. Communicate with you for various purposes, including order confirmations, customer service responses, marketing communications, and account updates. Post and review comments on our blog.
Privacy and Information Sharing
Alpha Capital Group shares your Personal Information with third parties only as described in this Privacy Policy. We do not sell your Personal Information. We provide your Personal Information to trusted business partners and service providers to assist us in activities such as customer service and credit checks. These entities are authorized to use your Personal Information solely to provide these services to us. We may also share your basic information with business partners if we cannot provide you with a cash advance or financing. Should you wish to restrict the sharing of your Personal Information, please contact us.
User Access and Choice
You can update your Personal Information or deactivate your account by contacting our Customer Support. We will respond to your request promptly. Your information will be retained as long as necessary for commercial purposes or to comply with legal obligations.
Opt-In Policy
If at any time an inquiry is submitted through www.alphacapitalgp.com/apply you agree to terms stated on application to be contacted via phone, text, and/or email.
Opt-Out Policy
If you no longer wish to receive promotional materials from Alpha Capital Group or our partners, you can opt-out by contacting us via email and/or following the unsubscribe instructions included in all emails. If at any time you receive a text message after submitting a form and wish you no longer receive text messages, you have the right to opt out of any message and any future messages by replying with the words, “STOP” or “UNSUBSCRIBE”.
Tracking Technologies
We utilize technologies such as cookies, beacons, tags, and scripts for various purposes including analyzing trends and administering the Website. Users can control cookie usage at the browser level.
Log Files
We collect certain information automatically, such as IP addresses and browser types, to improve our services and Website functionality.
Behavioral Advertising/Re-Targeting
Third-party partners may use cookies to deliver interest-based ads. You may opt-out of this service.
Security
We take measures to protect your information both online and offline. Your data is encrypted during transmission, and access is restricted to authorized personnel.
Links to Third-Party Sites
Links on our Website may lead to sites with different privacy policies. We advise you to review the privacy policies of any site you visit.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices. Users will be notified of any material changes. For questions or concerns regarding this Privacy Policy, please contact us via email or postal mail.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
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